PRIVACY POLICY
Spruce Property Care
Last Updated: November 2025
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1. INTRODUCTION
Spruce Property Care ("Company," "we," "us," or "our") operates a property management business serving second home owners in the Bozeman, Montana area. This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information in connection with our website, services, and marketing activities.
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2. INFORMATION WE COLLECT
2.1 INFORMATION YOU PROVIDE DIRECTLY
We collect information you voluntarily provide to us, including:
• Name, email address, phone number
• Property address(es) and property details
• Service preferences and special requests
• Payment information (processed through third-party payment processors)
• Communications and inquiries submitted through our website or contact forms
2.2 INFORMATION FROM THIRD-PARTY DATA SOURCES
We obtain contact information and property data from publicly available sources. This information may include:
• Property owner names and contact information
• Residential and property addresses
• Property characteristics (bedrooms, bathrooms, square footage, property type)
• Publicly recorded ownership information
2.3 INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, we may automatically collect:
• Website usage data through analytics tools (Google Analytics)
• Cookies and similar tracking technologies
• IP address, browser type, and pages visited
• Referral source (how you found our website)
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3. HOW WE USE YOUR INFORMATION
3.1 SERVICE DELIVERY
We use your information to:
• Schedule property assessments and consultations
• Deliver property management and cleaning services
• Process payments and invoices
• Manage property-related communications
• Provide customer support
3.2 MARKETING AND OUTREACH
We use information to:
• Contact property owners regarding our services (via phone, email, or mail)
• Create targeted advertising audiences on Facebook, Google, and other platforms
• Analyze marketing campaign effectiveness
• Send promotional materials and service updates
• Improve our marketing efforts based on engagement metrics
3.3 BUSINESS OPERATIONS
We use information to:
• Maintain accurate business records
• Comply with legal and regulatory requirements
• Manage our service providers and vendors
• Conduct quality assurance and service improvement
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4. DATA SOURCES FOR MARKETING OUTREACH
4.1 PUBLIC RECORDS
We identify and contact property owners using publicly available data compiled by public record aggregators. This data includes owner names, property addresses, and contact information obtained from public records.
4.2 WEBSITE VISITORS
We use cookies, pixels, and analytics to understand how visitors interact with our website and to improve our marketing effectiveness.
4.3 TARGETED ADVERTISING
We create advertising audiences based on:
• Geographic targeting (Bozeman, Montana area)
• Demographic characteristics (age, homeownership status)
• Interest targeting (property management, second homes, vacation rentals)
• Website visitor behavior (remarketing to prior website visitors)
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5. HOW WE SHARE YOUR INFORMATION
5.1 SERVICE PROVIDERS
We share information with third parties who perform services on our behalf, including:
• Payment processors (Stripe)
• Operations management platforms (Breezeway)
• Booking and scheduling systems (Koalendar)
• Calendar synchronization tools (Google Calendar)
• Email and SMS communication platforms
• Analytics providers (Google Analytics)
• Advertising platforms (Facebook, Google)
These service providers are contractually obligated to use your information only as necessary to provide services to us and maintain confidentiality.
5.2 LEGAL REQUIREMENTS
We may disclose information when required by law, court order, or government request, or when necessary to protect our legal rights or prevent fraud.
5.3 RESTRICTIONS ON SHARING
We do NOT:
• Sell personal information to data brokers or third-party marketers
• Share information with competitors or unrelated businesses
• Disclose information for purposes other than those outlined in this policy
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6. DATA RETENTION
We retain personal information for as long as necessary to:
• Deliver our services
• Maintain business records
• Comply with legal obligations
• Pursue legitimate business interests
Information obtained from public records may be retained and updated as needed for ongoing marketing and outreach purposes.
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7. YOUR PRIVACY RIGHTS
7.1 ACCESS AND CORRECTION
You have the right to request access to or correction of your personal information by contacting us at office@sprucepc.com or 406-577-6535.
7.2 OPT-OUT OF COMMUNICATIONS
You may opt out of promotional communications by:
• Replying "STOP" to SMS messages
• Clicking unsubscribe in promotional emails
• Contacting us directly to request removal from our contact list
7.3 MARKETING PREFERENCES
You can manage your advertising preferences through:
• Facebook Ad Preferences (facebook.com/ads/preferences)
• Google Ad Settings (myaccount.google.com/ads-preferences)
• Your browser's cookie and tracking settings
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8. CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
If you are a California resident, you have the right to:
• Know what personal information we collect, use, and share
• Delete personal information we have collected (subject to exceptions)
• Opt out of the "sale" or sharing of your personal information
To exercise these rights, submit a request to office@sprucepc.com with "CCPA Request" in the subject line.
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9. COLORADO PRIVACY ACT (CPA)
If you are a Colorado resident, you have similar rights under the Colorado Privacy Act to:
• Access and correct your personal information
• Delete your personal information (subject to exceptions)
• Opt out of targeted advertising and data sales
Submit requests to office@sprucepc.com.
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10. DATA SECURITY
We implement reasonable security measures to protect personal information from unauthorized access, alteration, and disclosure. However, no transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security.
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11. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to:
• Remember user preferences
• Understand website usage patterns
• Track advertising effectiveness
• Enable targeted advertising
You can manage cookie settings in your browser. Disabling cookies may impact your website experience.
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12. LINKS TO THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies independently.
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13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Changes will be effective upon posting to our website. Your continued use of our services constitutes acceptance of the updated policy.
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14. CONTACT US
For questions, concerns, or requests regarding this Privacy Policy, contact:
Spruce Property Care
Email: office@sprucepc.com
Phone: 406-577-8005
Address: 601 E Bryant Street, Unit C, Bozeman, MT 59715